Return and Refund Policy

Key Information:

• Return Period: 30 days from delivery
• Restocking Fee: None
• Refund Processing Time: Within 7 days
• Return Shipping: Customer pays for return shipping
• Return Policy:
  You have 30 days from the delivery date to return your items. To begin, please reach out to us at contact@snelia.com. Items must be in their original condition—unused, unworn, and with all tags and packaging intact. We cannot accept returns after 30 days.

Refund Process
Once we receive your returned item, we will inspect it. If everything checks out, your refund will be processed to your original payment method. This usually takes up to 7 days. We do not charge any restocking fees.

Exchanges
Changed your mind and want something else? No problem! Contact us at contact@snelia.com with details about the item you’d like to exchange. We’ll guide you through the exchange process.

Cancellations
If you need to cancel your order, please contact us as soon as possible at contact@snelia.com. Once your order has been processed, we cannot guarantee it can be canceled.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, we’re here to help. Please take a photo of the issue and send it to us at contact@snelia.com. We’ll make sure to resolve the issue by sending you the correct or replacement item.

For further details, please review our Terms of Service.